Shipping policy

Shipping Policy — HSA STORE

At HSA STORE, we are committed to delivering your favorite perfumes safely and conveniently across Pakistan.

📦 Shipping Across Pakistan

We deliver perfumes to customers all over Pakistan, including major cities and other serviceable areas.

🚚 Delivery Time

  • Orders are usually delivered within 3–5 working days.

  • Delivery to remote areas may take a little longer.

  • Once your order has been dispatched, you may receive a confirmation or tracking update.

💰 Shipping Charges

  • Shipping charges may vary depending on your location and order.

  • Any applicable shipping fee will be shown at checkout or communicated before order confirmation.

📞 Order Confirmation

For Cash on Delivery (COD) orders, our team may contact you to confirm your order and delivery details. Please provide a valid phone number and complete address to avoid delays.

⚠️ Delayed or Failed Deliveries

Delivery may be delayed due to weather, public holidays, courier issues, incorrect addresses, or other circumstances beyond our control.

If a package cannot be delivered because of an incorrect/incomplete address or the customer is unavailable, additional delivery charges may apply for re-shipping.

📍 Address Responsibility

Customers are responsible for providing the correct name, phone number, and complete delivery address. HSA STORE is not responsible for delays caused by incorrect or incomplete information.

📦 Damaged Package

If your parcel arrives damaged or appears tampered with, please contact us as soon as possible after receiving the order. We may request photos or other details to investigate the issue.

📩 Contact Us

If you have any questions about your order or delivery, please contact HSA STORE through our available contact channels.

Thank you for shopping with HSA STORE! ❤️